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Job Details

Healthcare Services Account Manager

Company name
General Electric Company

West Melbourne, FL, United States

Employment Type

Healthcare, Account Management, Sales

Posted on
Feb 20,2019

Valid Through
Jun 05,2019

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Role Summary:

The Healthcare Services Account Manager (HSAM) is responsible for creating and winning Service sales opportunities in an assigned territory.

Essential Responsibilities:

Accountable for Annual achievement of multiple sales and revenue OP targets for assigned territory

Provide input to deal pricing strategy and ensure pricing compliance for segment opportunities

Generate leads for Asset Management /Optimization opportunities.

Manage install base and drive lifecycle management. Maintain strategic focus on lifecycle cost for GE equipment.

Collaborate with Director of Service (DOS) and Account Executive (AE) within the Zone to provide seamless customer service.

Manage operating plan objectives relative to Point of Sale (POS), Renewal (DI, CS) Warranty Conversion, Multi-Vendor Expansion, and GE Winbacks

Cultivating, leveraging, and developing long-term customer relationships, including C level and Senior VP level relationships, coupled with the ability to identify and capitalize on opportunities that immediately satisfy customer needs. Identify & respond to key account technical and departmental decision makers’ needs and maintain customer contact records in the relevant CRM tools

Track and communicate market trends to/from the field including competitor data, and develop and lead effective counter-strategies

Maintain up to date detailed knowledge of customer products and services. Be able to present and discuss the technology and clinical benefits in terms which are relevant to customers. Continuously update understanding of customers changing clinical and/or operational issues and challenges

Differentiate assigned product offering during the various stages of the sales process, effectively using GE resources and approved product marketing and product promotion material to actively support the customer through their decision-making process

Represent the company at relevant medical conferences and technical exhibitions to promote product/solution and company.

Prospect for new customers and business in addition to growing and maintaining our existing customer portfolio.

Share and follow-up identified leads to other product lines within own accounts and or One GEHC accounts


Bachelor’s degree and a minimum of 2 years selling experience OR an associate degree with a minimum of 5 years selling experience OR a high school diploma with a minimum of 10 years selling experience.

Previous experience in the Healthcare industry and/or commercial sales

Excellent verbal and written communication skills in local language

Ability to synthesize complex issues and communicate in simple messages

Excellent negotiation & closing skills

Strong presentation and relationship building skills

Ability to energize, develop and build rapport at all levels within an organization and work well within a team

Must be willing to be located in Florida

Valid motor vehicle license

You must be legally authorized to work in the United States without restriction

Desired Characteristics:

Proven experience and success selling capital equipment and/or Service

Hospital executive relationship building skills

Excellent computer and analytical skills

Strong understanding on the US Healthcare system and buying groups

About Us:

GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers.

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at EEO combined.pdf . Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.

Locations: United States; Florida

GE will only employ those who are legally authorized to work in the United States for this opening.

Company info

General Electric Company
Website :

Company Profile
GE {NYSE: GE} works on things that matter. The best people and the best technologies taking on the toughest challenges. Finding solutions in energy, health and home, transportation and finance. Building, powering, moving and curing the world. Not just imagining. Doing. GE works.

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