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Job Details

Patient Account Manager

Company name
TH Medical.

Location
Bedford, NH, United States

Employment Type
Full-Time

Industry
Account Management, Training, Manager, Healthcare

Posted on
Jun 25, 2020

Valid Through
Oct 08, 2020

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Profile

Patient Account Manager','!*!As a part

of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30

years of healthcare industry expertise to clients in more than 135 local

regions nationwide. We help our clients strengthen their financial and clinical

performance, serve their communities and succeed at the business of healthcare.

Conifer Health helps organizations transition from volume to value-based care,

enhance the consumer and patient healthcare experience and improve quality,

cost and access to healthcare. Are you ready to be part of our solutions?  Welcome to the company that gives you the

resources and incentives to redefine healthcare services, with a competitive

benefits package and leadership to take your career to the next step!

 

JOB SUMMARY

 

Responsible

for managing patient account staff in processing accounts and working with

designated payors to ensure proper reimbursement. 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

 

Ensures compliance with state and federal laws and

regulations.Maintains a thorough understanding of health insurance

and government programs, where necessary.Facilitates the identification of issues and solutions

by team members related to delays in achieving payment resolution.Monitors collection processes to determine cash flow

improvement opportunities. Manages the aging of accounts receivable by trending

and analyzing the A/R, and through communication with the payors.Works with A/R supervisors to identify department

training needs for system education, industry updates and changes in

collection processes and protocols.Works with A/R Supervisors and staff to ensure that

employee productivity and quality meets standards.Manages desk assignments to meet employee productivity

and collection efforts across all client facilities.

 

SUPERVISORY RESPONSIBILITIES

If direct report positions are listed below,

the following responsibilities will be performed in accordance with guidelines,

policies and procedures and applicable laws. Supervisory responsibilities

include interviewing, hiring, and training employees; planning, assigning and

directing work; appraising performance; rewarding and disciplining employees;

addressing complaints and resolving problems.

 

No. Direct Reports (incl, titles) Patient Acct Reps, Sr Patient Acct Reps, Lead Patient Acct Reps, and

Patient Acct Supervisors

','!*!KNOWLEDGE, SKILLS, ABILITIES

To perform this job successfully, an individual

must be able to perform each essential duty satisfactorily.  The requirements listed below are

representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to

enable individuals with disabilities to perform the essential functions.

 

Advanced knowledge of healthcare A/RExcellent working knowledge of Patient Financial

Services operations with specific focus on Inpatient and Outpatient

Managed Care and Commercial payors (i.e., Medicare regulations and

compliance; HIPAA)Proficient in Microsoft Office (Word and Excel) Advanced writing skills Ability to provide advanced customer serviceAbility to plan and implement process improvementsAbility to train and coach staffAbility to multi-taskStrong leadership and organizational skillsProficient in building a strong team to meet

performance goalsVery good written and verbal communication skillsStrong interpersonal skillsStrong technical skills, including PC and MS Office

Suite knowledge

 

EDUCATION / EXPERIENCE

Include minimum education, technical training,

and/or experience preferred to perform the job.

 

4-year college degree in Healthcare Administration,

Business or related area or equivalent experience. MBA/CPA preferred5 – 10 years of experience in Healthcare

Administration or Business Office 2 – 3 years of supervisory experience

 

CERTIFICATES, LICENSES, REGISTRATIONS

 

HFMA-Patient Accounts or Hospital Accounting

Certification encouraged

 

PHYSICAL DEMANDS

The physical demands described here are

representative of those that must be met by an employee to successfully perform

the essential functions of this job. 

Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential functions.

 

Ability to sit and work at a computer terminal for

extended periods of time

 

WORK ENVIRONMENT

The work environment characteristics described

here are representative of those an employee encounters while performing the

essential functions of this job. 

Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential functions.

 

Call Center environment with multiple workstations in

close proximity

','Billing','NH-Bedford','','','Full-time','Full-time','Days','Days','','','','','','','2005019029','Patient Account Manager

Company info

TH Medical.
Website : http://www.tenethealth.com

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