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Job Details

Account Manager

Company name
SmithBucklin Corporation

Location
Washington, DC, United States

Employment Type
Full-Time

Industry
Account Management, Project Management

Posted on
Nov 29, 2022

Valid Through
Mar 14, 2023

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Profile

Description

360 Live Media is looking for an Account Manager

to join our team in Washington, D.C. We are seeking a professional who wants to develop meaningful relationships with clients and internal teams while delivering superior work for membership organizations.

360 Live Media is an event strategy, marketing, and design agency that helps membership organizations maximize their impact and advance their mission. We drive tangible business results by helping organizations modernize their approach to events, membership, and revenue. Working at the “intersection of Madison Avenue and K Street,” we bring fresh ideas, new thinking, and real results to executives and the organizations they lead.

Based in the heart of Washington, D.C. in a brand new office space on K Street, our team of fast-paced, energetic, and entrepreneurial strategists, innovators, and doers are driven to achieve growth for our clients and our company.

360 Live Media is a wholly owned subsidiary of Smithbucklin, the association management and services company more organizations turn to than any other. Our mission is to achieve the missions of the client organizations we serve. We serve trade associations, professional societies, technology communities, charitable organizations, and corporations. Smithbucklin was founded in 1949, and is 100 percent employee-owned.

What You Will Do:

Client Relationships and Growth

Directly manage assigned client accounts, with overall responsibility for the client-agency relationship.

Act as day-to-day contact for clients, building and retaining trusting relationships.

Provide superior customer service and ensure client satisfaction.

Communicate confidently with clients at a senior level to resolve issues and inquiries.

Understand client needs, identify growth opportunities, and secure scope expansions.

Become an authority on client’s brand and industry.

Coordinate and lead stakeholder and client meetings.

Manage profitability of all assigned client projects.

Contribute to new business efforts including research, proposal development and building SOWs.

Project Management and Quality Assurance

Develop the creation of client project plans and timelines including strategic services, event and tradeshow strategy, marketing and creative.

Support the development and provide strategic oversight of the creation of client deliverables and presentations.

Collaborate cross functionally with complex internal and external teams, managing both up and down, to drive client business forward.

Develop and maintain excellent knowledge and understanding of our business, offerings, competitors, and industry.

Basic Qualifications

Bachelor’s degree required.

5 years of experience in account management at an events, creative, or marketing agency.

Experience managing large account portfolios and multiple clients / projects simultaneously while prioritizing workload.

Demonstrated ability to retain and grow existing client accounts.

Highly organized with strong project management skills, including the ability to be detail-oriented, prioritize and manage internal workflow after assessing client priorities.

Propensity for taking a strategic view of things, with a particular focus on providing solutions.

Excellent communication, interpersonal, and negotiation skills.

Self-starter and able to work efficiently and independently under pressure in an entrepreneurial, fast paced environment.

A team player with a “no job is too small” attitude.

Superb Microsoft Office skills, particularly Word, Excel and PowerPoint.

A writing or PowerPoint assignment may be a part of the hiring process.

Preferred Qualifications

Familiarity with the association space.

Experience with Project Management Systems such as Monday.com or ProWorkflow.

Proven ability to manage people or lead a team.

Where Do You Fit?

Working at 360 Live Media and Smithbucklin will offer you countless opportunities to develop transferrable skills, acquire meaningful knowledge, and gain rich experiences at an accelerated pace. By working collaboratively with smart, ambitious, multi-talented, genuine, and hardworking colleagues, you will build deep and enduring relationships that will serve you well throughout your career. In addition, as a 100 percent employee-owned company, Smithbucklin offers all of our people – regardless of position or compensation – an equal chance to experience the fulfillment and reap the benefits of ownership. As owners, our employees control the destiny of Smithbucklin and are unified in the goal of building a great, enduring company.

Equal Employment Opportunity

At Smithbucklin, Equal Employment Opportunity is our commitment and goal. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other protected status designated by federal, state, or local law. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of a reference and background investigation based on position.

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Company info

SmithBucklin Corporation
Website : http://www.smithbucklin.com

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