The Home Depot, Inc.
Atlanta, GA, United States
Account Management, Sales, Manager, Project Management
The National Account Manager is a sales professional who is responsible for implementation of strategies and relationships with large strategic customers that utilize The Home Depot at a national level. This role manages national customers that have business based in the NAM's region. This position has the ability to identify current buying cycles as well as future buying opportunities in an effort to show year over year portfolio growth. The NAM should have the ability to develop relationships and create a large support network within the organization. Communication with executive leadership of large corporations with a multi-state footprint is essential.
MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
40%-Schedule and complete sales calls with portfolio customers to drive sales growth and solution implementation. Educate customers on the services and products offered by The Home Depot. Address customer issue's and queries in a timely manner.
25%-Establish strategic relationships, demonstrate strong customer service and effective management of portfolio accounts.
25%-Work with Director Outside Sales and National Pro Managers on lead development, account management and category sales drivers.
10%-Conduct coaching and training of Pro field associates on pro processes and drive store level implementation of national customer solutions.
NATURE AND SCOPE
This position reports to Director Outside Sales
This positon has 10 Direct Reports
ENVIRONMENTAL JOB REQUIREMENTS
Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.
Typically requires overnight travel more than 50% of the time.
Additional Environmental Job Requirements: MINIMUM QUALIFICATIONS
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Additional Minimum Qualifications:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Years of Relevant Work Experience: 5 years
Most all of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).
Strong written and verbal communication skills
Project Management experience
Microsoft Office knowledge
Knowledge of CRM tools
Knowledge, Skills, Abilities and Competencies:Outside Sales experience
Ability to implement sales strategies and create effective sales presentations We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
The Home Depot, Inc.
Website : http://www.homedepot.com
The Home Depot was founded in 1978 by Bernie Marcus and Arthur Blank. Along with investment banker Ken Langone and merchandising guru Pat Farrah, the founders’ vision of one-stop shopping for the do-it-yourselfer came to fruition when they opened the first two Home Depot stores on June 22, 1979, in Atlanta, Georgia. The first stores, at around 60,000 square feet each, were cavernous warehouses that dwarfed the competition and stocked 25,000 SKUs, much more than the average hardware store at that time. Empty boxes piled high on the shelves gave the illusion of even more product. From the start, associates were able to offer the best customer service in the industry, guiding customers through projects such as laying tile, changing a fill valve or handling a power tool. Not only did store associates undergo rigorous product knowledge training, but they also began offering clinics so customers could learn how to do it themselves. The Home Depot revolutionized the home improvement industry by bringing the know-how and the tools to the consumer and by saving them money.