Boston, MA, United States
Account Management, It, Sales
What is Nasuni?
Nasuni is the new way for enterprises to store, backup, and share files. We built the first global file system based in the cloud, so we scale without the limits of legacy device-based file systems from Dell-EMC and NetApp. Our file services platform enhances cross-site collaboration and accelerates business growth, plus it saves our enterprise customers 60% compared to the cost of separate on-premises NAS, backup, archive, replication, and DR infrastructure.
This role is responsible for pursuing growth and renewal opportunities to an existing book of Nasuni’s most prominent accounts to achieve pre-determined sales quotas and targets. The ideal candidate will possess a technology sales background that enables them to establish a trusted relationship with each client, ensure long-term client satisfaction and expand existing contract values. This person will routinely exercise independent judgment in developing methods, techniques and criteria for achieving objectives.
As a Senior Account Manager, you will...
Forecasts and tracks key account metrics, renewals and expansion revenue.
Identifies key business leaders and builds and maintains long-term relationships with VP and C-suite level influencers and buyers.
Proactively pursues business development opportunities with prospective and existing premier agency clients to meet renewal and enrichment goals.
Develops a strategy and plan for the growth of premier accounts by maximizing efficiencies and identifying potential opportunities where Nasuni can add significant value.
Builds credibility through an in-depth understanding of a premier client’s business, organization, external environment, and industry.
Drives collaboration with premier account teams throughout the life cycle of client engagements for the greater good of the accounts.
Works with premier clients as a trusted advisor to solve problems and challenge their thinking to support them in driving growth.
Meets overall renewal and expansion goals for the premier accounts assigned to them.
Maintains full fluency in Nasuni’s products and services and how they are sold to deliver value in the marketplace.
Assist with high-severity requests or issue escalations as needed.
Mentors more junior Account Managers.
Skills experience we look for are...
2 years of proven success in technology-related sales or business development experience in a business-to-business environment
2 years of account management or customer satisfaction
Excellent analytical thinking and problem-solving skills
Demonstrated ability to work in a fast-paced, ever-changing environment
Excellent listening, negotiation and presentation skills
Excellent verbal and written communication skills
BA/BS degree preferred
Experience with Salesforce.com