New York City, NY, United States
Account Management, Sales
Account Manager 2
This is the big leagues. AT&T is a world leader in communications, business solutions and entertainment. As part of our Business Sales team, you'll work with small to large enterprises as well as government agencies to sell our full-scale business solutions.
Don't miss this opportunity to join the company recognized by
magazine as the
World's Most Admired Telecommunications Company
and ranked #4 on
50 Companies for Diversity.
As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their businesses and connect them to their world. You will find yourself connecting communications and technology with opportunities that will take you to places you never imagined
Learn more about AT&T's cutting edge opportunities with a wide range of career paths in emerging and ground breaking technologies. We're so much more than just a phone company!
The Account Manager is a direct sales position, responsible for building/maintaining relationships with customer, account planning/strategy, and pursuing new sales opportunities.
Key Roles/Responsibilities: Create existing/new sales for delivery of solutions meeting a wide variety of customer needs for ATT products/services/systems/solutions. With aid of support group, identifies sales opportunity solutions. Builds/maintains network of colleagues/customers to share information and obtain prospects. May support resolution of customer disputes and accounts receivable discrepancies. Takes initiative /accountability for producing desired results. Partnering with support, identifies and drives lifecycle sales opportunities to closure. Manage contract renewal efforts for assigned accounts, generates contract addendums, and maintains contract expiration inventories. Establishes/maintains productive long-term networks/relationships with customers. Observes/participates in presenting products, services and migrations that can benefit customers needs. Demonstrates broad and strong working knowledge of the organizations entire product/service line. Partners with clients to understand business needs,issues,strategies,priorities to deliver valuable solutions. Develops responses to Request for Proposals. Identifies key trends and customer needs, leverages industry knowledge/applications, utilizes consultative skills to close sales for assigned accounts in accordance with company policy, procedures and culture. Owns account relationship and responsible for meeting revenue objectives. Demonstrates progressive record of sales achievement. May aid management in devising direct sales plans/strategies. May develop strategic initiatives to grow/retain the revenue stream of assigned complex accounts/projects while ensuring customer satisfaction. May support the sales team through coaching or mentoring. May assist less experienced peers.
Duties directly related to making sales include: Meeting with customers and engaging in sales activities at customer site; communicating with customers via phone, teleconference, e-mail, etc. related to proposed solutions/sales, etc.; traveling to/from the customer premise for sales activities; providing subject matter expertise on technical sales issues; advising customers on suitability of products based on technical needs; preparing proposals/presentations/bids, developing pricing/strategic plans and proposed solutions/sales; researching/developing/designing/engineering solutions with AT&T external partners; researching customer business/industry to identify new sales opportunities.
Education:Typically requires Bachelor degree.Experience:Typically requires 5-8 years direct work experience.Supervisory:No
Website : http://www.att.com
AT&T is bringing it all together for our customers, from revolutionary smartphones to next-generation TV services and sophisticated solutions for multi-national businesses. For more than a century, we have consistently provided innovative, reliable, high-quality products and services and excellent customer care. Today, our mission is to connect people with their world, everywhere they live and work, and do it better than anyone else. We're fulfilling this vision by creating new solutions for consumers and businesses and by driving innovation in the communications and entertainment industry.