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Job Details

Account Manager 3 Retention amp Development

Company name
AT & T INC

Location
Mesa, AZ, United States

Employment Type
Full-Time

Industry
Account Management, Sales

Posted on
Feb 03,2019

Valid Through
May 19,2019

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Profile

Account Manager 3 Retention & Development

in

Mesa

Arizona

If you thrive on closing the deal and

building relationships, this is where you belong. We bring to the table

the latest solutions and innovations for businesses and consumers the

world over. There is nothing standing between you and big results (and

even bigger rewards).

As a direct sales position, the Account Manager 3 Ret & Dev

is responsible for building/maintaining relationships with customer,

account planning/strategy, and pursuing new sales opportunities.

Key Roles/Responsibilities

Primarily on customer premise, create existing/new sales for delivery of solutions meeting a wide variety of customer needs for AT&T products/services/systems/solutions.

With the aid of support resources, identifies sales opportunity solutions.

Builds/maintains network of colleagues/customers to share information and obtain prospects.

May support resolution of customer disputes and accounts receivable discrepancies (i.e. billing, installation, customer issues).

Leads contract renewal efforts for assigned accounts, generates contract addendums, and maintains contract expiration inventories.

Establishes/maintains productive long-term client relationships.

Leads in presenting products, services and migrations that can benefit customer needs.

Demonstrates/maintains complete extensive knowledge of the organizations entire product/service line.

Partners with clients to understand business needs, issues, strategies, priorities to deliver valuable solutions.

Develops responses to Request for Proposals.

Identifies key trends and customer needs, leverages industry knowledge/applications, utilizes consultative skills to close sales for assigned accounts in accordance with company policy, procedures and culture.

Owns account relationship; responsible for meeting revenue objectives.

Demonstrates sustained record of sales achievement.

Effectively influences customers to diffuse potential problems.

Aids in devising direct sales plans/strategies.

Develops strategic initiatives to grow/retain the revenue stream of highly complex accounts/projects.

Supports the sales team through coaching or mentoring.

Assists less experienced peers.

Act as team lead when presenting products/services to customers.

Works on highly complex projects with considerable latitude.

Company info

AT & T INC
Website : http://www.att.com

Company Profile
AT&T is bringing it all together for our customers, from revolutionary smartphones to next-generation TV services and sophisticated solutions for multi-national businesses. For more than a century, we have consistently provided innovative, reliable, high-quality products and services and excellent customer care. Today, our mission is to connect people with their world, everywhere they live and work, and do it better than anyone else. We're fulfilling this vision by creating new solutions for consumers and businesses and by driving innovation in the communications and entertainment industry.

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