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Job Details

Social Media Account Manager

Company name
Deluxe Enterprise Operations

Lenexa, KS, United States

Employment Type

Account Management, Manager, Media, Ecommerce

Posted on
Jan 05,2019

Valid Through
Apr 20,2019


Req ID#: 13365BRDescription Accountabilities:*Please submit a cover letter for this role that displays your writtencommunication skills***The Social Media Account Manager will deliver product support to small businesses by providing hands-on management of customers' social media channels, including Facebook, Twitter, LinkedIn, , Pinterest and others while educating and coaching client on social strategy.The scope of our social media services will grow over time and the Social Media Account Manager is expected to keep current with industry trends and new social media products and platforms.Gathers business information from online research, customer phone consultations, customer-supplied information and other team members. Conducts phone consultations to interview small business customers to assess their current marketing tactics and customer communication methods, and to educate customers on general social media topics and best practices.Develops a customized social media strategy for each small business customer, including recommendations for messaging points, frequency of posting and promotion schedule.Provides ongoing client support for customers' social media channels, including responding to clients questions and providing feedback on performance and strategy. Provides excellent, responsive and courteous customer service throughout the social media management process.Collaborates with other members of the Deluxe Small Business Services team to share information, resolve issues or questions and keep projects on schedule. Manages a minimum of 30 client accounts simultaneously, at varying levels of maturity and longevity.Required: Bachelors (or equivalent experience) in Marketing1-2 years of experience managing online communities or social media for business or nonprofits (personal social media experience is not enough). This includes Facebook business pages or Twitter Streams, YouTube channels, business blogs, etc.Strong written communication skills is essentialMust have a solid understanding of marketing communicationDeluxe Corporation is an Equal Opportunity / Affirmative Action employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law. EOE/Minorities/Females/Vet/Disability Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.Department: MarketingRemote Work Location: NoEmployment Type: Entry LevelFull Time/Part Time: Full TimeShift Type: TraditionalJEFF HANSON,educationRequirements:100 years ago, W.R. Hotchkiss invented a little product that changed banking: the checkbook. With a big idea and plenty of dedication, he took a $300 loan and founded Deluxe Corporation. That humble beginning turned into a century of helping consumers, financial institutions and small businesses thrive. Today, Deluxe is an integral part of everyday business. We move billions of dollars, power millions of small businesses, and support thousands of financial institutions. We’ve transformed from “the check company” into a partner that can deliver everything our customers want – from small-business marketing services to financial-services technology and more. With one eye on our legacy and our founding principles, we continue to power an ever-changing business landscape. We’re looking for people who bring new ideas and passion to their work, who challenge the status quo, who are driven to help our customers meet their goals, and who are ready to thrive in a career ripe with opportunity.,employmentType:Full Time,identifier:13365BR,qualifications:JEFF HANSON,title:Social Media Account Manager,url:,workHours:Entry Level,hiringOrganization:{@type:Organization,name:Deluxe Corporation},jobLocation:{@type:Place,address:{@type:PostalAddress,addressLocality:Lenexa,addressRegion:KS,addressCountry:United States,streetAddress:16505 W 113th St,postalCode:}}}

Company info

Deluxe Enterprise Operations
Website :

Company Profile
At Deluxe we strive to be an indispensable partner to the small businesses and financial institutions we serve. Our goal is to provide you with products, services and advice you need to help you achieve success. Small Businesses: From personalized printed products to logo design, web services, and search engine marketing that helps your business get found, we work to deliver the most innovative products and services to help you live your passion.

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