Willis Towers Watson.
Richardson, TX, United States
Manager, Account Management
Retiree Associate Client Service Manager','180005KS','!*!The Associate Client Service Manager position supports the client service account managers and business analysts to provide administrative and analytical support to internal and external clients. This is a professional full-time position that is a remote opportunity located in the U.S. Key Responsibilities: • Provides day to day support to the client service account managers gathering information and preparing client facing materials. • Takes direction from multiple sources and coordinates the work of others into final format. • Will work multiple projects at a given time. • Is responsible to run reports and detail call metrics, enrollment stats and trends into client ready materials. • Is responsible to update and/or create client ready materials. • Is responsible to communicate with various levels of client management. • Is responsible to work with internal teams to deliver services and problem solve. • This position will work both independently and within team and requires the ability to foster internal relationships. • This position may have client facing components. ','!*!
• A 2-4 years of college in a Business Administration, Communications, Marketing, or Public Administration capacity. • Minimum of 2 years in support of client or account management team. • Experience within the benefits administration or medical insurance industry that has provided you knowledge of medical insurance and/or Medicare insurance products. Medicare Industry knowledge is a huge plus for this role. • Detail-oriented with an eye for quality. • Demonstrated administrative skills. • Demonstrated computer and analytical skills. • Demonstrated experience creating and managing Excel spreadsheets and ability to query database and other reporting tools. • Demonstrated presentation skills using Power Point. • Proven track record of successfully supporting multiple projects and teams. • Proven time management and organization skills. • Demonstrated communication skills. • Demonstrated interpersonal skills; ability to relate well to others and understand their expectations and needs.
Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com.
Willis Towers Watson is an equal opportunity employer
Willis Towers Watson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Equal Employment Opportunity: Know your rights.
Unsolicited Contact: Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer.','Operations','United States-Texas-Richardson','','Full-time','Retiree Associate Client Service Manager
Willis Towers Watson.
Website : https://www.willistowerswatson.com/
Towers Watson was forged from the decades of experience, innovation and clients-first philosophy that were hallmarks of both Towers Perrin and Watson Wyatt. Although our vision is firmly fixed on the future, our roots go back nearly 150 years.