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Job Details

Securities Services - Client Service Manager Asset Managers - Vice President Brooklyn New York

Company name
JPMorgan Chase & Co,

Location
Brooklyn, NY, United States

Employment Type
Full-Time

Industry
Finance, Real Estate, Manager, Account Management

Posted on
Mar 13, 2020

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Securities Services - Client Service Manager – Asset Managers - Vice President – Brooklyn, New York','200023810','!*!The

Role:  Client Service Manager –Vice President

– Brooklyn, New York

 

 

JPMorgan Chase & Co. (NYSE: JPM) is a

leading global financial services firm with assets of $2.8 trillion and

operations worldwide.  The Firm is a

leader in investment banking, financial services for consumers and small

businesses, commercial banking, financial transaction processing, and asset

management. A component of the Dow Jones Industrial Average, JPMorgan Chase

& Co. serves millions of customers in the United States and many of the

world’s most prominent corporate, institutional and government clients under its

J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is

available at www.jpmorganchase.com.

As a Client Service Manager (CSM) in Securities Services, you will join the Asset

Managers Client Service segment and  be assigned

to a dedicated client service team.  Your

client will be a large investment manager with a book that will include both

mutual and hedge funds.  As the CSM

servicing this client, you will have ultimate ownership for your client’s

satisfaction with JP Morgan, pulling together the internal teams and resources

required to successfully service your assigned book of business.  

 

Role responsibilities will include:

Lead in-person

meetings with your client base to build relationships, establish an on-going governance

structure, update clients on product and system enhancements, and work to

ensure the client’s ongoing satisfaction with JPM.Introducing

Senior JPM Management to your clients. Maintaining

client profiles, and service level documents for your assigned book of

business.Completing

periodic relationship reviews for your relationships.Monitoring and

managing billing for accuracy on a monthly and annual basis.  Coordinating client

training for proprietary JPM technology.  Coordinating

service delivery to clients from within JPM, inclusive of staff from internal

groups such as accounting, performance, compliance, and securities lending, escalating

when necessary.Ensuring personal

and client compliance with all company audit Policies and Procedures.

','!*!Qualifications:

Bachelor’s degree.Seeking a candidate with five to

eight years at an asset management firm, hedge fund, fund administrator, or

other financial markets organizations servicing clients.Strong Global Custody operations and

asset servicing experience.  Strong Fund Services knowledge and

experience, especially fund administration and accounting services.Ability to learn and discuss the

products and services offered by Securities Services with clients, including Global

Custody, Fund Accounting & Administration, Investment Information Services,

and Securities Lending. Strong presentation skills, and

comfort communicating detailed information to senior level executives.Effective problem solving, oral and

written communication skills. Ability to exercise sound judgment

and make effective decisions on behalf of the client and JPM.Ability to prioritize, handle

multiple tasks and work with minimal supervision. Strong work ethic with a desire to

work with a team and a willingness to learn the products and processes of JPM. 

','JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.','Product Management','US-NY-Brooklyn-4 Chase Metrotech Ctr / 03357','','CORPORATE & INVESTMENT BANK','Full-time','Standard','Day Job','','J.P. Morgan','J.P. Morgan','Securities Services - Client Service Manager – Asset Managers - Vice President – Brooklyn, New York

Company info

JPMorgan Chase & Co,
Website : http://www.jpmorganchase.com

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