Boston, MA, United States
Account Management, Sales, Manager
Boston - Boston, MA
Up to 25%
The Account Manager will focus on educating and managing key (corporate) accounts in order to maximize professional skin care treatments and sell-thru opportunities for PCA skin. The Account Manager will be responsible for supporting a territory of brick and mortar locations through the process of growing and developing our partnerships. An active esthetic license is required to apply for this position.
Build and maintain trusting relationships with spa manager, front desk administration, estheticians, massage therapist and all other supporting staff.
Service existing accounts, obtain orders, plan and conduct educational workshops to maintain in store technical knowledge standards.
Work with corporate partnership staff and sales managers to ‘inventory’ all corporate chains within territory.
Lead and deliver outstanding education experiences and prepare staff with PCA Skin product knowledge.
Responsible for monthly account visits on an appropriate call cycle based upon tiers and geography to support and maintain territory coverage plan and optimize business results.
Understands and executes the promotional calendar with appropriate corporate personnel.
Leads all merchandising initiatives and maintains merchandising guidelines and corporate standards.
Support business across territory and operate as the client lead while leveraging support from the local Regional Manager.
Collaborate with leadership and other key stakeholders to propose, decide and implement plans for corporate customers.
Record, monitor and report on activity with identified corporate practices.
Tracks account and sales activities, account visits, current business conditions, trends and competitive information through CRM.
Works with marketing team to maintain consistent sales support materials.
Resolve customer issues by investigating problems; developing solutions; and working with management.
PREFERRED SKILLS, COMPETENCIES AND EXPERIENCE:
Interpersonal communications skills
Solid knowledge of aesthetic industry
Minimum 1 year sales or education work experience in retail stores, salon / spa.
Spa or salon or medical spa hands-on experience an advantage
Strong retail track record-basic sales skills
Sales experience in aesthetic or beauty industry preferred
Experience in using CRM tools.
Demonstrable presentation, selling and communication skills.
Successful cross functional team experiences with dotted line management experience.
Website : http://www.pcaskin.com
A leading clinical skin care company in the development of professional chemical peels and advanced topicals for nearly 20 years, PCA SKIN was the first cosmeceutical company to provide scientifically researched daily care products and professional treatments to the medical and clinical aesthetics markets and is acknowledged in medical textbooks as the originator of advanced blended chemical peel formulations.