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Job Details

Account Manager- Education Services

Company name
ABM Industries Inc.

Location
Fort Worth, TX, United States

Employment Type
Full-Time

Industry
Account Management, Manager

Posted on
Jan 28,2019

Valid Through
May 13,2019

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Account Manager-

Education Services

The ABM Account Manager will be responsible for the management of an assigned account and the Account Supervisors assigned to each account. Specific responsibilities include work scheduling of all account personnel, establishing work standards, conducting site evaluations, audits, overall inventory/equipment usage, budget control, employee performance appraisals, troubleshooting/problem solving, orientation, training of Account Supervisors and support personnel, customer relations, and special project work as requested. This individual will also ensure that all managed services are being provided in a proper and cost effective manner.

Essential Functions

Provides  client relationship and management of account locations in Fort Worth, TX

Maintain a complete understanding of the site contract to recommend additional work that may be performed at an additional cost.

Ensure contract specifications are followed and document successes and discrepancies providing action plans where required.

Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending improvements.

Establish and maintain effective lines of communications with the client and facility personnel to ascertain that their needs and requirements are being met per the contract.

Control expenses within area of responsibility.

Evaluate and justify supplies, equipment, and purchases as needed.

Maintains staff by recruiting, selecting and training employee.

Providing discipline/termination recommendations to HR as necessary.

Maintaining a safe, secure, and legal work environment.

Providing subordinate personnel with growth and professional development opportunities.

Provide guidance/mentoring to Account Supervisors on matters related to performance management, staffing/recruitment, training, HR compliance.

Establish and ensure compliance with work standards and flow of work to maximize results.

Ensure compliance with regulatory agencies working with the HR and Safety Department Management.

 Requirements:

 Financial performance of assigned location (P & L experience required)

Customer satisfaction at assigned location

Oversee inspections, quality control measures, inventory control and staffing at assigned location

High school diploma required and B/A or B/S preferred

Three to Five years (3-5) as an experienced Janitorial /Service Manager with an extensive background managing all aspects of janitorial operations with high customer/client contact

Bachelor of Science in Business, or other area of expertise combined with relevant work experience

Must be able to travel to related sites and attend business meetings related to the account.

Must be able to travel to related sites and attend business meetings related to the account.

ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)

Minimum Requirements

High School diploma required BS/ BA/ Associates degree is preferred.

Minimum of three (3) years of supervisory experience in a service/customer oriented environment. 

Experience in cost estimating/pricing work. 

Have a working knowledge of OSHA safety regulations and chemical handling/storage procedures. 

Must be able to write reports and business correspondence and effectively present information and respond to questions from managers and customers.

Location

Fort Worth, TX 76102 US (Primary)

ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)

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Building Value With Integrated Facilities Solutions

ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $5.1 billion and over 130,000 employees in 350 offices throughout the United States and various international locations. ABM’s comprehensive capabilities include janitorial, electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports. ABM Industries Incorporated, which operates through its subsidiaries, was founded in 1909. For more information, visit www.abm.com

ABM is an EOE (Minority / Female / Veteran / Disability / Gender Identity / Sexual Orientation) and is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 855-350-0226. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

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Company info

ABM Industries Inc.
Website : http://www.abm.com

Company Profile
With over 100 years of facility solutions experience, we continue to serve thousands of clients across the U.S. and in over 20 international locations. ABM offers: ABM is one of the largest facility management services providers in the U.S. We offer state-of-the-art, dependable building maintenance services cost effectively. Our substantial base of long-term clients demonstrates the importance that we place on building enduring relationships. As an ABM client, you have the advantage of obtaining multiple services under one contract with a single point of contact, making it easy for you to outsource these functions without administrative headaches. We provide any combination of services on a local, regional or national basis.

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