Key Client Executive

Profile

Kennedys is looking to recruit a Key Client Executive to join our global Business Development team based in London.
The purpose of this role is to provide proactive support for the Senior Key Client Manager and Kennedys Relationship management (KRM) Team. You will help coordinate client planning and facilitate strategy meetings and international conference calls to develop the profile and success of our KRM programme globally at Kennedys.
Team
Kennedys Business Development team promotes Kennedys services and supports the firm's global growth ambition and our key clients and markets.
The UK Business Development team consists of the following sub-teams, Pursuits, Clients and Markets, Client Development Systems and Marketing which encompasses, Digital, Brand and Events.
We also have a Business Development presence in nine global offices.
Key Responsibilities
Work with the Client Development Managers to support them on their business development activities and client development opportunities coordinating strategy group meetings and international conference calls to review the plans and ensuring that agreed actions from are updated in our CRM system (InterAction) and progress is monitored.
Support the Client Development Managers to proactively track client and industry news and trends, spotting revenue generation opportunities. Work with the Senior Client Development Manager in developing such opportunities with the KRM leaders and strategy groups.
Undertake and analyse client, competitor and market research that supports business development plans.
Help drive efficient opportunity reporting for the KRM programme and help the Pursuits team with pipeline management and pitch opportunities providing insight into clients and key practice areas.
Work with key international stakeholders (including our global BD team) to ensure we share knowledge, best practices and opportunities, driving processes and presenting a coordinated approach both internally and externally.
Work with the Client Development Systems Manager as well as the KRM Team in developing and promoting meaningful reports from InterAction and the appropriate financial performance data to help communicate business development activities across the KRM programme. To:
support with KRM coordination, InterAction usage and reporting
proactively track and analyse matters and financial reports
Required experience
Previous experience of workingwith business development programmes within professional services environment
Strong project management and planning skills
Effective business writing and communication styles, adaptable to various situations
Service delivery and results focused
Proactive, Strategic and pragmatic; committed to developing 'trusted adviser' status
Proactive, enthusiastic and optimistic attitude; commitment to profitable growth by Kennedys
Adhere to Kennedys' core values through working relationships, attitude and behaviour.
Excellent IT skills in Word and PowerPoint, Power BI and advanced skills with Excel
Good relationship building and interpersonal skills
Previous experience supporting client relationship management initiatives and key account programmes in particular, desirable.
Understanding of the insurance industry, desirable.
Pragmatic operator, comfortable working in a non-directive environment, desirable
Creative approach to meeting challenges and opportunities, desirable
Organised and methodical with good influencing skills and an ability to challenge, desirable.
About Kennedys
Kennedys is a global law firm with expertise in dispute resolution and advisory services. With over 2,400 people worldwide across 44 offices in the UK, Europe, Middle East, Asia Pacific and America we have some of the most respected legal minds in their field.
Our lawyers handle both contentious and non-contentious matters, and provide a range of specialist legal services, for many industry sectors but we have particular expertise in litigation and dispute resolution, especially in defending insurance and liability claims.
We're a fresh-thinking firm, and we're not afraid to bring challenging new perspectives to the table way beyond the traditional realm of legal services. We empower our clients with a diverse range of ideas, tools and technology to make their lives easier, as well as delivering exceptional results, every time.
What do we have to offer?
We welcome high-performing lawyers, business services professionals, secretaries, graduates and apprentices to join our rapidly expanding global firm. Whatever your role at Kennedys, you'll be involved in exciting and stimulating work, where your input will make a difference.
Our culture and values form a big part of who we are and we take them seriously. We make a difference by being approachable,straightforward, supportive and distinctive. Our values are at the core of who we are and what make us a great firm to work with and for.
We develop careers in an innovative and collaborative global environment, with our values at the core. We believe that supporting individual growth and development puts us in the best position to attract and retain talented individuals. Regardless of role or level, everyone has access to virtual learning to help you develop your skills, wherever you are in the world. A variety of other exciting opportunities are available including secondments to clients and our global offices as well as a comprehensive benefits package (details are available upon request).
We've created a culture based on client service, professional excellence, hard work and trust. We deeply value the relationships we build with our clients and we know that they value our warm, friendly human approach. We are here to provide answers, recommendations, strategy and tactics.
Kennedys is an equal opportunities employer and is committed to ensuring our recruitment processes are as inclusive as possible. We expect all employees to be aware of and comply with all relevant policies and procedures within their jurisdiction, including those relating to Information Security, Data Protection and Quality Management, refer any breach promptly to Risk & Compliance and to complete all mandatory training when requested.
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