Account Management Supervisor- LA

Profile

SENSIS
Who we are:
An integrated cross-cultural marketing agency. We reflect and embrace the cultural diversity of America to develop meaningful marketing programs that drive measurable conversions.
We opened our doors in 1998 (as Focus Multimedia). We got our start building websites and have expanded into a full-service advertising agency, helping our clients take advantage of the fundamental changes taking place in the marketing world – the emergence of digital technologies, expanded multiculturalism, and the transformative impact of social media.
What we are looking for:
Account Management Supervisor – LA
Full-Time / Competitive Salary
What you’ll be doing:
Act as the primary point of contact for assigned clients; escalate, track and solve client issues by monitoring and managing all aspects of daily client performance
Serve as the liaison between the agency and client to ensure that client goals, budget, and target audience are reached
Develop and maintain strong active relationships with key client stakeholders at both senior and mid-management levels and have an in-depth knowledge of the industry and client business needs
Manage accounts including fiscal responsibilities (client budget, expense reporting and campaign profits and losses); execute billing practices, including detailed record keeping and follow-up
Must possess excellent communication skills so as to be able to effectively explain ideas to clients regarding their advertising and media programs
Manage and mentor Account Services staff
Oversight of account profitability
Assists in the development of program strategies, objectives and tactics
Will ensure that client expectations and requirements are clearly understood and maintain overall satisfaction and retention of clients on assigned programs/campaigns
Assists in planning both short and long term strategic objectives for the client
Provide effective and efficient oversight of agency resources to ensure projects are delivered as promised in terms of time, budgets and results
Prepare thorough, accurate and consistent work to clients reflective of the agency’s quality standards
What you’ll bring along:
We are a fully-integrated full-service advertising agency that is growing quickly and need top-notch talent that can navigate the unexpected.
We are looking for an experienced Management Supervisor with 8-10 years of agency experience to work in close partnership with our clients on a day-to-day basis in the planning and execution of fully integrated marketing solutions. The ideal candidate is passionate about marketing, comfortable working in a dynamic environment, has a strong disposition towards Account Management versus Account Service, relishes new challenges, know which battles are worth fighting, plays well with others, and knows how to work smart but is not adverse to hard work.
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Must have college degree
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Minimum of 8-10 years of agency account management experience
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Strong digital focus
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Bilingual in Spanish preferred
What we offer:
Medical, Dental, Vision, Aflac, 401K, Generous PTO - Potential growth opportunities
Where:
Los Angeles. CA

Company info

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